Have a question about an order, a book, or a bulk enquiry? Email us and we'll get back to you, usually within 1–2 business days.
support@booktales.in
Monday–Saturday, 10:00–18:00 IST
The fastest way is our order tracking page — enter your order number and the email you used at checkout to see its status. If you email us, please include your order number so we can help quickly.
Booktales is a brand of Prayosee Digitals Private Limited, a company incorporated in India under the Companies Act, 2013 (CIN U72900UP2022PTC161696).
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can escalate any unresolved complaint to our Grievance Officer:
Grievance Officer, Head of Operations
support@booktales.in (please put “Grievance” in the subject)
Prayosee Digitals Private Limited
We acknowledge grievances within 48 hours and aim to resolve them within one month of receipt.